McDonald’s in Fiji has reinstated its M-PAiSA services at three outlets in the Central Division after a month-long suspension due to an upgrade in their software systems. The update aims to enhance the customer experience at the fast-food chain.
Operations manager Nazlan Jaleel expressed enthusiasm for the improvements, stating that the upgrades are designed to make visits to McDonald’s more efficient and enjoyable. He emphasized the company’s commitment to providing a seamless experience for customers, encouraging them to feel at home in their favorite dining spot.
At the Nakasi outlet, McDonald’s has introduced eight digital kiosks, making it easier for customers to place orders without having to wait in line. This innovative service is also available at the Nadi outlet and allows for personalization, such as adding extra servings directly through the kiosk.
Jaleel, who recently took on the role in Fiji after two decades with the global franchise, has ambitious plans for the brand. He aims to transform the customer experience under his leadership.
This upgrade not only signifies McDonald’s dedication to evolving with technology but also showcases a positive shift in the fast-food experience in Fiji. With these enhancements, customers can look forward to a more dynamic and personalized dining outing.
In summary, McDonald’s Fiji has improved its service through upgraded M-PAiSA systems and the introduction of digital kiosks, promising a better experience for customers while showcasing a commitment to innovation and customer satisfaction.
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