The Consumer Council of Fiji is warning the public to be cautious when engaging with visa consultants amid a rise in fraudulent activities targeting those seeking migration services.
Council CEO Seema Shandil highlighted that despite earlier cautionary messages, many individuals continue to fall victim to visa scams, often making substantial payments without confirming the consultants’ credentials. This has allowed scammers to prosper, as many people fail to conduct the necessary verifications before handing over their money.
A recent incident reported to the Council involved a group of caregiving students who were deceived by an individual claiming to be a visa consultant on social media. The impersonator promised job opportunities abroad, persuading the students to send money, but concerns arose when further payments were requested.
Shandil mentioned that an initial investigation found that several students from the same educational institution had paid hundreds of dollars without ever meeting or speaking with the individual directly, as all communication occurred online.
“The alarming ease with which these fraudsters operate reflects a lack of vigilance among consumers,” Shandil stated. She noted that scammers are taking advantage of Fijians’ eagerness for overseas employment and migration prospects, often demanding large sums for hollow promises. She urged consumers to approach online interactions with caution and verify all claims before making any financial decisions.
Legitimate companies looking to recruit from Fiji typically do not solicit individuals through social media or require upfront payments. The pursuit of overseas opportunities has rendered many Fijians susceptible to fraudsters who offer seemingly simple migration paths, resulting in significant financial losses.
Shandil emphasized the importance of consumers taking safety precautions, such as confirming that visa consultants are registered and recognized by the appropriate authorities, checking reviews and testimonials, and requesting a formal contract outlining the terms of the visa services offered.
Additionally, it is crucial to understand that no consultant can guarantee visa approvals, as promises that appear too good to be true often indicate a scam.
Anyone who has been victimized by a visa consultant is encouraged to file a complaint with the Council by calling the National Consumer Helpline toll-free at 155 or by emailing complaints@consumersfiji.org for assistance.