Fiji Airways has been honored with the APEX Five Star Major Airline award for the third consecutive year, placing it among only 40 airlines worldwide to achieve this prestigious recognition. This accolade positions Fiji Airways within the top 7% of airlines globally, showcasing its exceptional service and operational excellence.
Andre Viljoen, Managing Director and Chief Executive Officer of Fiji Airways, expressed immense pride in this achievement, highlighting the dedication and hard work of the entire team. He noted that this recognition holds special significance for an airline in the South Pacific, as it reflects both their commitment to outstanding service and the unique challenges they face in delivering a top-tier flying experience.
Viljoen emphasized that the award is not just for Fiji Airways but also for the entire nation of Fiji, reflecting the country’s renowned hospitality and dedication to providing an extraordinary travel experience for passengers. He stated, “We Fly for Fiji,” indicating that the airline’s core values and the community’s spirit are central to their service ethos.
The APEX Five Star Major Airline award is determined through authentic passenger feedback, with over one million flight ratings collected from more than 600 airlines globally. APEX CEO Dr. Joe Leader praised Fiji Airways for its outstanding in-flight experience that exceeds expectations and captures the essence of Fijian culture.
This achievement not only highlights Fiji Airways’ commitment to excellence in the airline industry but also tells a story of resilience and determination from a smaller nation making a significant impact on global aviation standards. As airlines recover from the challenges posed by the pandemic, Fiji Airways serves as an inspiring example of providing exceptional service and nurturing a strong connection with its roots.
Summary: Fiji Airways has secured the APEX Five Star Major Airline award for the third year in a row, showcasing its commitment to excellent service. The achievement, based on authentic passenger feedback, places Fiji Airways among the top global airlines, highlighting the dedication of its team and the spirit of Fijian hospitality.
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