Fiji Airways has been recognized as one of only 40 airlines worldwide to achieve the prestigious APEX Five Star Major Airline award. This accolade places Fiji Airways within the elite 7 percent of airlines globally.
Andre Viljoen, Managing Director and Chief Executive Officer of Fiji Airways, expressed pride in the airline’s accomplishment, noting that retaining the APEX Five Star Major Airline award for three consecutive years is a significant honor. He emphasized that this recognition is a testament to the hard work and dedication of their entire team, whose commitment to excellence is reflected in every aspect of their service.
Viljoen pointed out the unique challenges faced by an airline in the South Pacific and highlighted the sense of achievement in maintaining high performance levels despite these hurdles. He further stated that the award not only belongs to Fiji Airways but is a celebration for the entire nation of Fiji. The airline is dedicated to providing passengers with a superb travel experience, merging the warmth of Fijian hospitality with exceptional service that resonates on a global scale.
Fiji Airways has earned the APEX Five Star Major Airline award based on genuine feedback from more than one million passengers across over 600 airlines, highlighting the airline’s commitment to delivering top-notch travel experiences. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), commended the airline for crafting an in-flight experience that exceeds expectations and embodies the essence of Fiji in every detail.
This recognition is not just an achievement for Fiji Airways but serves as an inspiration for the airline industry, particularly in the South Pacific, showcasing the potential for excellence in service delivery within the region.
Overall, this accomplishment underscores Fiji Airways’ commitment to elevating the travel experience, and it is a hopeful signal for the airline as it continues to strive for excellence.
Leave a comment