Fiji Airways has proudly secured the APEX Five Star Major Airline award, joining an elite group of just 40 airlines worldwide to achieve this recognition. This accolade places Fiji Airways within the top 7 percent of airlines on a global scale.
Andre Viljoen, the Managing Director and CEO of Fiji Airways, expressed the honor of retaining the APEX Five Star Major Airline award for three consecutive years. He emphasized that this achievement is a testament to the dedication and commitment of the airline’s entire team, whose unwavering pursuit of excellence elevates every aspect of customer service.
Viljoen also highlighted the significance of this recognition not only for the airline but for the entire nation of Fiji. He stated, “Our success reflects our commitment to providing passengers with an exceptional travel experience, blending the heart of Fijian hospitality with services that resonate globally.”
The APEX Five Star Major Airline award is uniquely grounded in authentic passenger feedback, which is gathered from over one million rated flights across more than 600 airlines globally. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised Fiji Airways for its exceptional in-flight experience that surpasses expectations and embodies the spirit of Fiji in every detail.
Overall, this achievement by Fiji Airways signifies their commitment to excellence and dedication to delivering an outstanding travel experience. It serves as an encouraging reminder of the resilience and capability of airlines in the Pacific region, hinting at a bright future for Fiji as a key player in the global aviation industry.
This recognition will likely inspire continued improvements and innovations, ultimately benefiting travelers and promoting the unique Fijian experience in air travel.
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