Fiji Airways has been recognized as one of the elite airlines in the world, achieving the APEX Five Star Major Airline award. This accolade places Fiji Airways among only 40 airlines globally, representing the top 7 percent in the industry.
Andre Viljoen, the Managing Director and CEO of Fiji Airways, expressed his pride in retaining this prestigious award for the third consecutive year. He emphasized that this recognition is a testament to the unwavering commitment of the airline’s team to excellence in service. “It’s particularly gratifying for us as a South Pacific airline, facing our unique challenges, to consistently perform at this high level,” Viljoen stated.
He also remarked that this honor belongs not just to the airline but to the entire nation of Fiji, reflecting the airline’s dedication to providing passengers with an outstanding travel experience that encapsulates Fijian hospitality alongside globally resonant services.
The APEX Five Star Major Airline award is determined based on authentic passenger feedback, with over one million flights evaluated across more than 600 airlines worldwide. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised Fiji Airways for earning its recognition through a superior in-flight experience that embodies the spirit of Fiji in every detail.
This acknowledgment not only highlights the airline’s operational excellence but also reinforces Fiji Airways’ role in showcasing Fijian culture to the world, fostering a positive image of the nation in international travel. By emphasizing the airline’s successes, it inspires hope and encourages continued commitment to high standards in aviation service.
In summary, Fiji Airways’ achievement of the APEX Five Star Major Airline award for the third consecutive year underscores its dedication to providing exceptional service and enhancing the reputation of Fiji in the global market.
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