Fiji Airways has earned the prestigious APEX Five Star Major Airline award for the third consecutive year, placing it among an exclusive group of just 40 airlines worldwide. This accolade positions Fiji Airways in the top 7 percent of the global airline industry, highlighting its commitment to providing an exceptional travel experience.
Andre Viljoen, the Managing Director and CEO of Fiji Airways, expressed his pride in receiving this award once again. He noted that it is a testament to the dedication and hard work of the entire Fiji Airways team, whose commitment to excellence underpins every aspect of their service. This recognition is particularly significant for an airline operating in the South Pacific, which faces unique challenges to maintain such high standards.
Viljoen emphasized that this honor belongs not only to Fiji Airways but also to the nation of Fiji as a whole. He stated, “Our success reflects our commitment to providing passengers with an exceptional travel experience, combining the heart of Fijian hospitality with service and experiences that resonate globally.”
The award is determined based on authentic passenger feedback, with over one million flights evaluated across more than 600 airlines worldwide. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised Fiji Airways for achieving this distinction, commending the airline for delivering an in-flight experience that surpasses expectations while embodying the essence of Fiji.
This award not only highlights Fiji Airways’ consistent quality and service but also serves as a proud symbol of Fijian hospitality on an international stage. As the airline continues to focus on enhancing passenger experiences, it fosters a sense of hope and optimism for the future of travel in the region.
In summary, Fiji Airways’ recognition as a five-star major airline showcases its exceptional service and dedication, reinforcing both its and Fiji’s reputation in the global airline industry.
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