Fiji Airways has officially secured the prestigious APEX Five Star Major Airline award, placing it among only 40 airlines worldwide to achieve this honor. This distinction positions Fiji Airways within the elite 7 percent of airlines globally.
Andre Viljoen, the Managing Director and Chief Executive Officer of Fiji Airways, expressed immense pride in retaining the APEX Five Star award for the third consecutive year. He highlighted that this recognition is a testament to the dedication and hard work of the entire team, whose commitment to excellence enhances every aspect of the airline’s service. Viljoen noted that this achievement is especially significant for a South Pacific airline, considering the unique challenges faced by Fiji Airways in consistently delivering such high-quality service.
In his statement, Viljoen emphasized that the award represents not only the airline but also the entire nation of Fiji, reflecting their collective commitment to offering passengers an exceptional travel experience that combines authentic Fijian hospitality with globally resonating service and experiences. “We Fly for Fiji,” he stated, reinforcing that the values and people of Fiji are central to their operations.
The APEX Five Star Major Airline award is determined by genuine passenger feedback, with ratings collected from over one million flights across more than 600 airlines worldwide. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised Fiji Airways for surpassing expectations in its in-flight experience and capturing the essence of Fiji in every detail.
This recognition highlights the airline’s unwavering dedication to providing exceptional service, and it fosters a sense of pride for both the airline and the nation it represents. As tourism continues to evolve, such achievements not only enhance the reputation of Fiji Airways but also contribute positively to the broader travel experience for visitors to Fiji.
Hopeful remarks can be made about the future for Fiji Airways, as their continued success and recognition can inspire other regional carriers and enrich Fiji’s tourism industry.
Leave a comment