Fiji Airways has achieved the prestigious APEX Five Star Major Airline award for the third consecutive year, placing it among just 40 airlines worldwide, or within the top 7 percent of global airlines. Managing Director and Chief Executive Officer, Andre Viljoen, expressed pride in this recognition, emphasizing the dedication of his team in delivering excellence across all service aspects.
Mr. Viljoen noted that this accomplishment is a point of pride not only for Fiji Airways but for the entire nation of Fiji, showcasing their commitment to providing an exceptional travel experience. He highlighted the unique challenges faced by a South Pacific airline of their size but emphasized how these challenges have been met with the spirit of Fijian hospitality and a global standard of service.
The APEX award is uniquely reflective of passenger experiences, driven by extensive feedback, with over one million flights evaluated from more than 600 airlines worldwide. APEX CEO Dr. Joe Leader remarked on Fiji Airways’ ability to provide an in-flight experience that exceeds expectations, capturing the essence of Fiji in every facet.
This continued recognition reinforces the airline’s commitment to high-quality service and showcases the warmth and hospitality that Fiji is known for, offering hopeful prospects for the future of air travel in the region.
In summary, Fiji Airways’ repeated excellence recognizes both the airline’s and the nation’s dedication to outstanding service, positioning them not only as a leader in the Pacific but also enhancing Fiji’s reputation in the global travel industry.
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