Fiji Airways has distinguished itself as one of only 40 airlines worldwide to receive the prestigious APEX Five Star Major Airline award. This accolade places Fiji Airways among the top 7 percent of airlines globally, highlighting its exceptional service quality.
Andre Viljoen, the Managing Director and CEO of Fiji Airways, expressed gratitude for retaining this accolade for the third consecutive year, describing it as a significant honor for the airline. He attributed this recognition to the hard work and dedication of the entire team, underlining their commitment to delivering excellence in every aspect of service.
Viljoen emphasized that the award is not only a triumph for Fiji Airways but also for the nation of Fiji. He stated that the airline’s success stems from its efforts to provide an outstanding travel experience that merges authentic Fijian hospitality with globally resonant services.
Fiji Airways’s achievement of the APEX Five Star award is based on authentic passenger feedback, with over one million flights rated across more than 600 airlines around the globe. Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised Fiji Airways for its ability to provide an in-flight experience that surpasses expectations, making every detail reflect the essence of Fiji.
This recognition not only solidifies Fiji Airways’s reputation but also showcases the airline’s resilience and community focus, particularly as it navigates the unique challenges of being a South Pacific carrier.
In summary, the continuous recognition of Fiji Airways underlines the airline’s dedication to service excellence, marking a hopeful outlook for travelers who prioritize quality and hospitality in their flying experience.
This accomplishment is a testament to the strength of the airline industry, especially in regions like the South Pacific, fostering optimism for growth and continued excellence in travel services.
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