The Consumer Council of Fiji is advising the public to be cautious when dealing with visa consultants, as fraudulent operators continue to take advantage of the high demand for migration services.
Seema Shandil, the council’s chief executive, highlighted that despite prior warnings, many consumers are still becoming victims of visa-related scams, often giving away large sums of money without properly checking the credentials of these consultants.
She noted that this has enabled scammers to flourish, as individuals are not conducting the necessary verifications or requesting proof of legitimacy before transferring their funds.
A recent case brought to the Council’s attention involved a group of caregiving students who were targeted by someone posing as a visa consultant on social media. The individual, who promised job opportunities overseas, convinced the students to send money, but concerns arose when further payments were requested.
An initial investigation showed that multiple students from the same school had collectively paid hundreds of dollars without ever direct communication with the individual; all interactions were conducted via social media.
“The alarming ease with which these fraudsters operate points to a lack of caution among consumers,” said Shandil. She emphasized that these scammers are exploiting Fijians’ eagerness for overseas employment and migration chances, often accepting large fees in return for empty promises. Consumers must be wary of sending money to individuals they have only met online and should verify all claims before making any financial outlay.
“Legitimate companies looking to recruit workers from Fiji will not reach out via social media or require upfront payments,” Shandil added.
The hope for overseas prospects has made many Fijians easy targets for scammers who offer quick and straightforward migration solutions, resulting in significant financial losses.
Consumers are urged to take preventive steps, including confirming that the visa consultant is registered and recognized by the relevant authorities. It’s crucial to check reviews, feedback, and previous cases to establish the consultant’s authenticity, as well as to request a formal contract that clearly states the terms and conditions of the visa services being provided.
Additionally, it is important to remember that no consultant can guarantee visa approvals—offers that appear too good to be true are often suspicious. Victims of visa consultant scams can submit complaints to the Council via the National Consumer Helpline toll-free number 155 or by emailing complaints@consumersfiji.org for assistance.